Business Processes Assessment

We believe that understanding organizational business processes is critical for the success of the elicitation and documentation of project requirements and for capability assessments. Since business requirements have the potential, when implemented, to change many aspects of one or several business processes, it is important to have a vision of how the stated project requirements align with the current process and what will be changed. This analysis will also help with understanding any existing capability gaps and how existing capabilities support the defined requirements. To achieve best practices, it is important to analyze the business processes as part of the pre-project phase or during the initial phases of a project. We offer several services that aim to help you visualize and analyze your business processes and, potentially, connect them with your capability maps and requirements repositories.

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Documentation and Review of the Existing Business Processes

Together with your teams, we will describe and document your current business processes using (Business Process Model and Notation (BPMN) format. After the documentation is complete, we will facilitate analysis of the processes and document any preliminary findings.

 

Gap Analysis and Recommendations

Together with your teams, we will perform a deep dive into the documented business processes, aiming to identify issues, pain points, and any gaps. Then, we will analyze root causes and identify possible conceptual solutions. Internally, we will analyze the collected information and present a consolidated report with recommendations.

 

Design of the Future State of the Processes

Based on the findings of the gap analysis, together with your teams, we will identify the most desired future state of your processes and document it in BPMN format. This information can be used to identify changes that can be made to transition from the current state to the future state. A set of projects or programs can be initiated to support the implementation of the changes.

 

Support in Implementation of the Changes to the Relevant Business Processes

If you decide to initiate a change in your business processes, we can help you by facilitating the work and managing the transition process. We can design the transition projects, define the scope, and establish the process of monitoring and communication.

 

Capability Assessment

Another way of looking at your organization is through the dimension of capabilities. Specifically, it can be useful to analyze the gap between business capabilities you currently have and capabilities you might lack or will need to develop to achieve your goals and advance. This assessment will visualize several levels of existing organizational capabilities and connect them with your business processes and value streams. This conceptual map will help you to identify your future state and identify what needs to be done to move forward.